Pricing
Simple pricing that scales with you.
Start on the plan that matches your inbound call volume, move up when you grow. Every plan covers inbound call handling only, with the same safe agent, dashboard and call records.
Individual
Suitable for individuals with 0–10 calls a day.
Per month, billed annually
What's included
- 850 included minutes
- 1 parallel call
- 1 phone number
- 1 user
Features
- Scheduling
- Call transcripts & audio
- Call email notifications
- Texts to patients
Team
Suitable for teams with 20–50 calls a day.
Per month, billed annually
What's included
- 1,700 included minutes
- 1 parallel call
- 1 phone number
- Unlimited users
Features
- Everything in Individual
- Multi-provider, multi-location
Scale
For groups and high-volume sites with 100+ calls a day.
Per month, billed annually
What's included
- 4,800 included minutes
- 1 parallel call
- 1 phone number
- Unlimited users
Features
- Everything in Team
- Conditional custom flows & set-ups
- Custom API integrations with non-standard systems
Prefer to talk it through first?
Book a free consultation and we'll walk you through the plans and find the right fit for your clinic.
Book a consultationSet-up & customisation packages
Pay once, only for what's non-standard.
One-off fees apply only to work outside our standard platform flows that needs Radiant developer hours to build and test.
Custom set-up
£990 one-off
Custom multi-conditional conversational flows and paths specific to your workflows, beyond our standard platform flows.
Custom API integration
£2,000 one-off
API integrations with non-standard systems, such as WordPress bookings or order systems.
Compare plans
Everything, side by side.
| Individual | Team | Scale | |
|---|---|---|---|
| Capacity | |||
| Included minutes | 850 | 1,700 | 4,800 |
| Extra minutes | £0.13 / min | £0.13 / min | £0.13 / min |
| Parallel calls | 1 (add £20 / mo) | 1 (add £20 / mo) | 1 (add £20 / mo) |
| Phone numbers | 1 (add £7 / mo) | 1 (add £7 / mo) | 1 (add £7 / mo) |
| Users | 1 | Unlimited | Unlimited |
| Platform | |||
| FAQ knowledge base answering | |||
| Simple booking flows (first-time & follow-up, individual provider) | |||
| Message-taking & detail capture | |||
| SMS signposting (bookings, forms, portal) | |||
| Text form capture | |||
| Call email notifications | |||
| Dashboard with full call audio & transcripts | |||
| Call dashboard statistics | |||
| Filter & action calls from the dashboard | |||
| Scheduling with supported EHRs & calendars | — | ||
| Customisation | |||
| Conditional booking flows | — | — | |
| Custom set-ups | — | £990 one-off | £990 one-off |
| Custom API integrations (non-standard systems) | — | — | £2,000 one-off |
Build your Scale plan
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